Refund policy
RETURN POLICY
Last updated July 25, 2024
We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) seven (7)days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at customerservice@myovenspares.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging to the below address:
My Oven SparesMy Oven Spares
Attn: Returns
12/5 Hudson Avenue
Castle Hill
NSW
2154
RMA #
After receiving your return and inspecting the condition of your item, we will process your refund within ten (10) days.
The following items cannot be returned or exchanged:
● SPECIAL ORDER itemsSpecial Order Items
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: customerservice@myovenspares.com