Refund policy
RETURNS
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All requests to return an item must be within 7 days of delivery date. Please message us with your claim to return and we will advise you if the return is accepted.
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If the return is accepted, you must organize and pay for the return postage.
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Before returning the item, please contact us for a return mailing address. Do these steps before opening a case on eBay.
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"Special order" (non-stocked) items cannot be cancelled or returned.
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The buyer has 48 hours from the date of delivery to notify us and provide photos if a part is deemed faulty or damaged.
After receiving your return and inspecting the condition of your item, we will process your refund within ten (10) days.
The following items cannot be returned or exchanged:
● SPECIAL ORDER items Special Order Items
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: customerservice@myovenspares.com